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Privacy Policy

This Privacy Policy explains how MyVirtualClinic handles information collected through this website. The use and disclosure of your protected health information is governed separately by our Notice of Privacy Practices.

Information we collect

When you book an appointment or contact us, you may provide details such as your name, email and phone number. We also automatically collect limited technical data (such as device type, browser and pages visited) through privacy-friendly analytics. We do not collect medical or health information through this website.

How we use your information

We use the information to operate and improve the website, to schedule and manage appointments, to respond to your inquiries, and to keep the site secure.

Booking and third-party services

Appointments are scheduled through Carepatron, which processes your booking under its own terms. This website is hosted on Vercel, and our email is provided by Zoho. Where these providers handle protected health information on our behalf, they do so under HIPAA Business Associate Agreements.

Analytics

We use privacy-focused analytics to understand aggregate usage of the site. These tools do not sell your data, and we do not use them to build advertising profiles.

Cookies and local storage

We use your browser's local storage to remember preferences such as your language and light or dark mode. We do not use advertising cookies.

How we share information

We do not sell your information. We share it only with the service providers that help us operate (such as those above), under appropriate agreements, or when required by law.

Data security

We apply reasonable safeguards to protect your information. However, no method of transmission or storage over the internet is completely secure.

Your choices

You may contact us to access or correct the information you have provided through the website. Requests regarding your health records are handled under our Notice of Privacy Practices.

Children's privacy

This website is not directed to children. Minors should use our services through a parent or legal guardian.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top reflects the latest revision.

Contact us

If you have questions about this Privacy Policy, contact us at info@myvirtual-clinic.com.